To obtain customer satisfaction, there are important traits that we need to consider. It is also mandatory for a customer service representatives to acquire skills in order to deliver great impression.  

Here are some characteristics a customer service should have:

1.Prompt  - response to customer in a timely manner

2.Polite - saying good words such as 'good morning' 'thank you very much'

3.Professional - treating customers professionally with competence 

4.Active Listening - to be able to understand customers concerns

5.Clear Communication - to be able to communicate clearly and understand what youre saying

Whatever business you're into, customer service is highly important. Customers are very essential in a business for they are the ones who buy your products and give you profit. Once a customer receives satisfaction, surely your business will grow. Consider providing service with utmost sincerity and willingness to help the customer resolve their complaints and concerns. 

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